Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a di-verse learning suite of thousands of programs & an in-house marketplace for rotations & project work. With a strong medicines pipeline our current transformation will not just deliver growth for our business but continue to allow us to bring innovative medicines to patients quicklyThe Incentive Compensation (IC) Operations support team member is responsible for supporting all components of incentive compensation operations for the Customer Engagement organization. In addition, you will partner with analytics teams, IT, Information Management, P&O, Finance, Legal, ERC, external vendors and NVS Hyderabad to implement timely and accurate calculation, administration, and delivery of monthly incentive compensation (IC) report, IC payouts, the annual award programs and brand specific contests.The Incentive Compensation support team member responsibilities may include the following.•Support the design, implementation, and administration of incentive compensation plans and contests for the field as guided by the therapeutic area / brands. Partner and support CONEXTs in translating and implementing IC plan designs•Participate in cross-functional collaboration with other teams within Customer Engagement, IT, Information Management, Finance, CONEXTs, Legal, Compliance and P&O as it pertains to Incentive compensation, contest & award planning and processing•Provide input on and assist with adoption of change management and/or new technologies in support of IC execution•Manage operations timeline in partnership with CONEXTs and develop a comprehensive IC awards and operations communication plan and calendar•Support IC and Evolve payouts, awards, and leave of absence (LOA) processing. Assist with the triage and resolution of any inquiries/issues with inbound IC requests.•Assist with the collection, review and implementation of Principle of Fairness submissions (RAISE tool), hierarchy/IC “rollup” information, MBO’s, Progressions, LTI and Evolve assessments•Ensure accuracy of IC processing and reporting to deliver consistent rigor and governance•Drive efficiencies through improvements and enhancements in IC processes, as well as elimination of redundancies