Job Summary:
Reporting to the VP of sales, the RM is a valued member of the sales team and is responsible for building and managing the sales growth and strategy of your region. This role requires hands-on knowledge of the product and service allowing to confidently run demos and give presentations to prospects, identify personalized buying obstacles and craft personalized value propositions, negotiate actual terms, and close opportunities. The RM is to achieve the sales target of the company in the assigned geographical area. The RM develops plans to sell the products and services of the organization to the customers of the assigned region, performs various sales presentations to promote the products and services, maintains the sales records, develops sales forecasts, and exceeds customer satisfaction. Over time this position will evolve to overseeing direct reports.
Responsibilities:
- Build and develop new accounts and new business for our cardiac remote patient monitoring platform in EP/cardiology in the assigned region.
- Sell SaaS cloud-based software and medical device solution by scheduling sales calls to meet with current and potential customers to fulfill revenue and unit growth objectives assigned by the company on a monthly/quarterly/annual basis.
- Develop and implement sales strategies by determining the relevant factors (e.g., product, competition, pricing needs) of existing and potential accounts to effectively promote the company's products to appropriate hospital/clinic personnel and physicians.
- Develop action plans (i.e., weekly, quarterly, monthly) by analyzing quarterly and monthly sales figures and reports identifying the needs of accounts, and collaborating with the leadership team to help the organization achieve its annual sales goals.
- Identify the needs, goals, and challenges faced by clinicians through meetings and asking in-depth questions of physicians and other hospital personnel to provide a solution or fill in patient management gaps.
- Leverage existing relationships with EP physicians and staff to understand any issues/challenges to provide a solution to best support and service the customer.
- Provide prospects a consultative approach with well-formulated proposals that align with product benefits and features for their requirements
- Present quotes and contracts to hospital administration and decision-makers in a clear and professional matter that addresses specific customers' needs while satisfying company guidelines and policies.
- Respond to customer needs and complaints regarding products and services by developing creative and feasible solutions or working with other related personnel in the organization to develop optimal solutions.
- Develop relationships with hospital personnel (e.g., through casual conversation, meetings, and participation in conferences) to make new contacts in other departments within the hospital and to identify key purchasing decision-makers to facilitate future sales.
- Educate customers on the value and benefits of company products by giving presentations and demonstrations using a wide variety of formats and platforms (in-person, virtual) to secure purchasing commitments.
- Represent the company with integrity and professionalism in conferences, symposiums, and exhibitions to gain visibility and increased exposure in North America
Basic Qualifications:
- Bachelor's degree
- 5+ years of sales experience in a hospital environment selling cardiac electrophysiology or cardiovascular implantable products; OR 2 years of experience in a Territory Manager role plus 3 years of selling or supporting cardiac electrophysiology or cardiovascular implantable products
Preferred Qualifications:
- Demonstrated sales success or extensive clinical experience with cardiac implantable electronic devices or in the cardiac remote monitoring industry.
- Strong familiarity with the clinical/hospital/sales industry in EP and are able to transfer knowledge to cardiac remote monitoring.
- Extensive network among EPs, KOLs, and major health care systems
- Track record in achieving quota and sales goals top 10%
- Master strategic selling skills and know-how to address long sales cycles with different stakeholders at medical centers
- Track record in successfully launching and/or developing cardiac device-related solutions
- Entrepreneurial attitude and can combine hands-on assignments with strategic thinking
- Excellent communication and interpersonal skills (MS Word, Excel, Salesforce.com)
- Low-ego, high-energy and exhibit the qualities of a can-do winning attitude
- Enjoy working in a fast-paced and ever-changing environment
- Strong work ethic